Back to support
Support ArticleAccount
I need to update/correct my email address
What to do when the wrong email was used or an address needs correction.
Current limitation
Email is treated as a core account identity field, so it is not editable directly from the profile screen in the current product setup.
Best next step
Contact support from the old email if you still control it.
Mention both the current email on the account and the new email you want to use.
Add any billing context if an active subscription is attached.
Why support handles it
Changing the primary email can affect sign-in history, billing ownership, and recovery flows, so it is reviewed manually instead of being fully self-serve.