This policy explains what information talktoai.chat collects, why it is used, and which controls are available to the user.
We collect account details such as email address, display name, preferred locale, and authentication provider when you create or use an account.
We also store chat history, uploaded files, subscription metadata, usage counters, and basic support information that you intentionally provide through forms or support requests.
We use account and session data to authenticate users, keep the product secure, and provide access to chat history, billing controls, and model selection.
Usage and analytics records are used to enforce plan limits, investigate abuse, diagnose failures, and understand which parts of the product need improvement.
Prompts, attachments, and conversation context may be sent to third-party model providers when needed to generate a response. Each provider processes only the data required for the requested completion.
Users should avoid sending sensitive regulated data unless their organization has reviewed the relevant provider terms and approved that usage.
We retain account and chat data for as long as the account remains active, unless a shorter retention window is required by law or internal policy.
Reasonable technical and organizational safeguards are used to protect personal data, but no internet service can guarantee absolute security.
Users can review profile information, export account data in JSON format, and request full deletion of their account and stored content from the account settings area.
Depending on your jurisdiction, you may also have rights to object to processing, request correction, or ask for additional information about stored data.
Privacy questions or data requests can be sent to [email protected]. Include the email address associated with your account so we can respond efficiently.