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I need to update/correct my email address
What to do when the wrong email was used or an address needs correction.
Current limitation
Email is treated as a core account identity field, so it is not editable directly from the profile screen in the current product setup.
Best next step
- Contact support from the old email if you still control it.
- Mention both the current email on the account and the new email you want to use.
- Add any billing context if an active subscription is attached.
Why support handles it
Changing the primary email can affect sign-in history, billing ownership, and recovery flows, so it is reviewed manually instead of being fully self-serve.